Passenger Feedback Survey

We always welcome feedback from our passengers about Interline services. We are interested in what is important to you so that we can improve the services we provide. This survey gathers information regarding your experiences travelling with us. Thank you for taking the time to fill it out.

Where do you usually get on the bus?
Street Name:
Suburb:
How many days do you usually travel by bus?



Please indicate how often you use the bus to travel to/from:

Work:




Shopping:




Education:




School:




Health Appointments:




Social Events/Recreation:




 
How do you get from home to the bus stop?





How long have you been using Interline bus services?



How do you get your transport information?







If you use a printed timetable, where do you get the timetable?



Please rate your level of satisfaction in relation to the following aspects of our bus services:

Bus keeping to timetable:




Journey time:




Getting a seat on the bus:




Comfort of the seats:




Cleanliness of the bus:




Timetables posted at the bus stop:




Buses meeting other bus/train connections:




Helpful and friendly drivers:




A smooth bus ride:




Bus frequency:




Hours of operation:




Shelter at the bus stop:




Seat at the bus stop:




Prepaid tickets (MyZone):




Ticket and fare information:




Personal Security at the bus stop:




Personal Security on the bus:




 
Overall, how satisfied are you with your experiences on Interline bus services?




What do you appreciate the most about your bus service?
How do you think your bus service could be improved?
 
Your Contact Details
Name:
Email Adress: